Everything you need to know about how we deliver your Mahhika ensembles safely to your doorstep.
1. Order Processing Time
We know you are excited to receive your order, and our team works diligently to ensure a swift dispatch.
Ready-to-Ship Items: Orders for standard, non-customized items are typically processed and dispatched within 1 to 3 business days (excluding weekends and public holidays).
Made-to-Order & Customized Items: For products requiring tailoring, alterations (such as fall and pico stitching), or custom-made designs, please allow an additional 5 to 7 business days for processing before dispatch.
2. Shipping Within India
We partner with reliable courier services to ensure your orders reach you securely and on time.
Delivery Time: Once dispatched, standard delivery within India usually takes 3 to 7 business days depending on your location. Deliveries to remote areas may take slightly longer.
Shipping Charges: We offer Free Standard Shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, a nominal handling fee may apply at checkout.
3. International Shipping
Mahhika proudly ships its heritage collections worldwide, bringing Indian elegance to your doorstep globally.
Delivery Time: International deliveries generally take 7 to 15 business days after dispatch, depending on the destination country and customs clearance processes.
Shipping Charges: International shipping rates are calculated at checkout based on the weight of your order and your shipping destination.
Customs, Duties & Taxes: Please note that any customs duties, import taxes, or local levies imposed by the destination country are the sole responsibility of the customer. These charges are not included in our shipping fees and must be paid directly to the courier upon delivery.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email and SMS containing your tracking number and a link to trace your package. You can use this link to monitor the real-time status of your delivery.
5. Delays and Exceptions
While we strive to meet all estimated delivery times, please understand that shipping delays may occasionally occur due to unforeseen circumstances beyond our control. These may include extreme weather conditions, public holidays, logistical issues with courier partners, or customs delays (for international orders). Mahhika is not liable for such delays, but our support team will always assist you in tracking your package.
6. Incorrect Shipping Address
Please ensure that your shipping address is accurate and complete when placing your order. Mahhika will not be held responsible for packages that are delayed, lost, or returned to us due to an incorrect or incomplete address provided by the customer. If a package is returned to us for this reason, the customer will be responsible for any additional shipping costs required for redelivery.
7. Contact Us
If you have any questions about your shipment, tracking details, or our shipping policy, please reach out to our customer support team:
